Virtual Customer Service Workshop for Peel Residents

Address:

Virtual
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Event Details:

Do you want to enhance your skills and deepen your understanding of exceptional customer service? Join this 4-day training workshop to learn about:

• Customer’s needs
• Business vs. Emotional needs
• Understanding customer loyalty
• Measuring customer satisfaction
• Methods of collecting customer feedback
• Sharpening your rapport

Registration closes Wednesday, October 16 at 12p.m.

Participants must be Permanent Residents, Convention Refugees, or CUAET holders. A registration form with a SIN is required for participation. A certificate will be provided upon completion.

To register, please email becnic@achev.ca

Audience:

Newcomers / Permanent Residents

Category:

Employment (Job Fair, Job Search, Career Assessment, etc.)

Event Type:

Online

Registration:

Registration required

Organization:

Achēv